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From conflict to conciliation : how to defuse difficult situations  Cover Image Book Book

From conflict to conciliation : how to defuse difficult situations / William W. Purkey, John J. Schmidt, John M. Novak.

Purkey, William Watson. (Author). Schmidt, John J., 1946- (Added Author). Novak, John M. (Added Author).

Summary:

Focused on preserving relationships while resolving disagreements, this book describes the Six-C process, a conflict resolution method that allows educators to progressively take more assertive steps as necessary to resolve disagreements. The six steps are: concern (identifying actionable concerns), confer (expressing concerns in nonthreatening ways), consults (reviewing and clarifying the situation collaboratively, confront (considering consequences and giving clear warnings), combat (taking sustained, logical action), and conciliation (mending and restoring relationships).

Record details

  • ISBN: 9781412979863 (pbk.)
  • ISBN: 1412979862 (pbk.)
  • Physical Description: xv, 166 p. : ill. ; 23 cm.
  • Publisher: Thousand Oaks, Calif. : Corwin, c2010.

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references (p. 157-160) and index.
Formatted Contents Note:
Conflict and the six-C process -- Concern -- Confer -- Consult -- Confront -- Combat -- Conciliation and beyond.
Subject: School management and organization.
School crisis management.
Conflict management.

Available copies

  • 1 of 1 copy available at Decoda Literacy Library. (Show)

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Holdable? Status Due Date
Decoda Literacy Library 371.2 P87 2010 (Text) 35410000007484 General Collection Volume hold Available -

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020 . ‡a9781412979863 (pbk.)
020 . ‡a1412979862 (pbk.)
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05004. ‡aLB2805 ‡b.P87 2010
08200. ‡a371.2 ‡222
090 . ‡a371.2 P87 2010
1001 . ‡aPurkey, William Watson.
24510. ‡aFrom conflict to conciliation : ‡bhow to defuse difficult situations / ‡cWilliam W. Purkey, John J. Schmidt, John M. Novak.
260 . ‡aThousand Oaks, Calif. : ‡bCorwin, ‡cc2010.
300 . ‡axv, 166 p. : ‡bill. ; ‡c23 cm.
504 . ‡aIncludes bibliographical references (p. 157-160) and index.
5050 . ‡aConflict and the six-C process -- Concern -- Confer -- Consult -- Confront -- Combat -- Conciliation and beyond.
520 . ‡aFocused on preserving relationships while resolving disagreements, this book describes the Six-C process, a conflict resolution method that allows educators to progressively take more assertive steps as necessary to resolve disagreements. The six steps are: concern (identifying actionable concerns), confer (expressing concerns in nonthreatening ways), consults (reviewing and clarifying the situation collaboratively, confront (considering consequences and giving clear warnings), combat (taking sustained, logical action), and conciliation (mending and restoring relationships).
650 0. ‡aSchool management and organization.
650 0. ‡aSchool crisis management.
650 0. ‡aConflict management.
653 . ‡aConflict resolution
7001 . ‡aSchmidt, John J., ‡d1946-
7001 . ‡aNovak, John M.
852 . ‡p6460 ‡h371.2 P87 2010 ‡xCopy Type:Book ‡xDate Acquired:20140325173001.0
901 . ‡a109974517 ‡bCabvay ‡c109974517 ‡tbiblio
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