Book
From conflict to conciliation : how to defuse difficult situations / William W. Purkey, John J. Schmidt, John M. Novak.
Focused on preserving relationships while resolving disagreements, this book describes the Six-C process, a conflict resolution method that allows educators to progressively take more assertive steps as necessary to resolve disagreements. The six steps are: concern (identifying actionable concerns), confer (expressing concerns in nonthreatening ways), consults (reviewing and clarifying the situation collaboratively, confront (considering consequences and giving clear warnings), combat (taking sustained, logical action), and conciliation (mending and restoring relationships).
Record details
- ISBN: 9781412979863 (pbk.)
- ISBN: 1412979862 (pbk.)
- Physical Description: xv, 166 p. : ill. ; 23 cm.
- Publisher: Thousand Oaks, Calif. : Corwin, c2010.
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references (p. 157-160) and index. |
| Formatted Contents Note: | Conflict and the six-C process -- Concern -- Confer -- Consult -- Confront -- Combat -- Conciliation and beyond. |
Search for related items by subject
| Subject: | School management and organization. School crisis management. Conflict management. |
Available copies
- 1 of 1 copy available at Decoda Literacy Library.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Holdable? | Status | Due Date |
|---|---|---|---|---|---|---|
| Decoda Literacy Library | 371.2 P87 2010 (Text) | 35410000007484 | General Collection | Volume hold | Available | - |
