Casino writing skills [electronic resource] : participant manual / The Canadian Gaming Centre of Excellence.
This resource begins with a facilitator's guide. The following workbook is organized into two separate parts: foundations and job families. The foundations section is a review of writing skills for work, including: writing notes, writing emails, recording text in daily logs, writing reports, and writing memos and letters. For each skill there is a description with examples of how to use the skill and practice exercises. Answers are provided. The job family sections contain practice questions organized by level for gaming/casino job families: bank, customer services/administration, food and beverage services, housekeeping and ground, maintenance and facilities, retail, security, slots/electronic gaming/bingo, table games, uniforms and warehouse.
Record details
- Physical Description: 1 electronic text (353 p.) : digital file.
- Edition: Edition 1.0.
- Publisher: Winnipeg, Man. : The Canadian Gaming Centre of Excellence, 2010.
Content descriptions
General Note: | Title from title page (viewed September 27, 2012). |
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Subject: | Casinos > Employees > Training of. Workplace literacy > Canada. |