Book
Making it work : a workbook on conflict and communication for adult literacy learners / by Anne Moore.
A workbook for adult literacy learners working with a teacher, tutor or learning partner. This practical tool discusses conflict management and communication techniques in various guises, using worksheets and discussion questions learners can use alone or in groups. Contains a complaints policy template called "Learning in Peace", which promotes equity and safety in literacy programs. Also includes a chapter on workplace rights covering everything from discrimination and harassment to privacy, employment standards, disability rights and health and safety issues. Written at an LBS Level 3/4 (basic to intermediate).
"This workbook gives many tips for communicating well and working through conflict. I would use this book with a group of learners to discuss the importance of these skills and practice clear communication and conflict resolution. The other teachers I work with like this book so much that we have ordered one to have available as a college resource." – March 2009 Exemplary Literacy Materials Online Reviews.
Record details
- ISBN: 097823720X (spiral bdg.) :
- Physical Description: 180 p. : ill. ; 28 cm. + 1 CD-ROM (1 disc : stereo, digital ; 4 3/4 in.)
- Publisher: Guelph, ON : Garlic Press, 2006.
Content descriptions
| General Note: | Equity grant. |
| Bibliography, etc. Note: | Includes bibliographical references and a CD-ROM containing PDF files of the worksheets. |
| Formatted Contents Note: | 1. Communication -- 2. Anger -- 3. Assertiveness -- 4. Understanding Difference -- 5. Your rights at Work -- 6. Working through Conflict -- Recommended Resources |
| Target Audience Note: | Reading level: Basic (Gr 1-3). |
Search for related items by subject
| Biographical Subject: | Workforce literacy |
Available copies
- 2 of 2 copies available at Decoda Literacy Library. (Show)
Holds
- 0 current holds with 2 total copies.
Other Formats and Editions
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Holdable? | Status | Due Date |
|---|---|---|---|---|---|---|
| Decoda Literacy Library | 302.22 M66 2006 c. 2 (Text) | 35410000001313 | General Collection | Volume hold | Available | - |
| Decoda Literacy Library | 302.22 M66 2006 c.3 (Text) | 35410000055814 | General Collection | Volume hold | Available | - |
Summary:
A workbook for adult literacy learners working with a teacher, tutor or learning partner. This practical tool discusses conflict management and communication techniques in various guises, using worksheets and discussion questions learners can use alone or in groups. Contains a complaints policy template called "Learning in Peace", which promotes equity and safety in literacy programs. Also includes a chapter on workplace rights covering everything from discrimination and harassment to privacy, employment standards, disability rights and health and safety issues. Written at an LBS Level 3/4 (basic to intermediate).
"This workbook gives many tips for communicating well and working through conflict. I would use this book with a group of learners to discuss the importance of these skills and practice clear communication and conflict resolution. The other teachers I work with like this book so much that we have ordered one to have available as a college resource." – March 2009
"This workbook gives many tips for communicating well and working through conflict. I would use this book with a group of learners to discuss the importance of these skills and practice clear communication and conflict resolution. The other teachers I work with like this book so much that we have ordered one to have available as a college resource." – March 2009
