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Making it work : a workbook on conflict and communication for adult literacy learners  Cover Image Book Book

Making it work : a workbook on conflict and communication for adult literacy learners / by Anne Moore.

Moore, Anne, 1958- (Author).

Summary:

A workbook for adult literacy learners working with a teacher, tutor or learning partner. This practical tool discusses conflict management and communication techniques in various guises, using worksheets and discussion questions learners can use alone or in groups. Contains a complaints policy template called "Learning in Peace", which promotes equity and safety in literacy programs. Also includes a chapter on workplace rights covering everything from discrimination and harassment to privacy, employment standards, disability rights and health and safety issues. Written at an LBS Level 3/4 (basic to intermediate).
"This workbook gives many tips for communicating well and working through conflict. I would use this book with a group of learners to discuss the importance of these skills and practice clear communication and conflict resolution. The other teachers I work with like this book so much that we have ordered one to have available as a college resource." – March 2009 Exemplary Literacy Materials Online Reviews.

Record details

  • ISBN: 097823720X (spiral bdg.) :
  • Physical Description: 180 p. : ill. ; 28 cm. + 1 CD-ROM (1 disc : stereo, digital ; 4 3/4 in.)
  • Publisher: Guelph, ON : Garlic Press, 2006.

Content descriptions

General Note:
Equity grant.
Bibliography, etc. Note:
Includes bibliographical references and a CD-ROM containing PDF files of the worksheets.
Formatted Contents Note:
1. Communication -- 2. Anger -- 3. Assertiveness -- 4. Understanding Difference -- 5. Your rights at Work -- 6. Working through Conflict -- Recommended Resources
Target Audience Note:
Reading level: Basic (Gr 1-3).
Subject: Readers for new literates.
Interpersonal conflict > Prevention > Problems, exercises, etc.
Interpersonal communication > Problems, exercises, etc.
Conflict management > Problems, exercises, etc.
Biographical Subject: Workforce literacy

Available copies

  • 2 of 2 copies available at Decoda Literacy Library. (Show)

Holds

  • 0 current holds with 2 total copies.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Holdable? Status Due Date
Decoda Literacy Library 302.22 M66 2006 c. 2 (Text) 35410000001313 General Collection Volume hold Available -
Decoda Literacy Library 302.22 M66 2006 c.3 (Text) 35410000055814 General Collection Volume hold Available -

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00520150817164135.0
008070221s2006 onca b 000 0 eng d
020 . ‡a097823720X (spiral bdg.) :
035 . ‡a(CLN)CLNb10163372
092 . ‡b428.62 M66 2006
1001 . ‡aMoore, Anne, ‡d1958-
24510. ‡aMaking it work : ‡ba workbook on conflict and communication for adult literacy learners / ‡cby Anne Moore.
260 . ‡aGuelph, ON : ‡bGarlic Press, ‡c2006.
300 . ‡a180 p. : ‡bill. ; ‡c28 cm. + ‡e1 CD-ROM (1 disc : stereo, digital ; 4 3/4 in.)
500 . ‡aEquity grant.
504 . ‡aIncludes bibliographical references and a CD-ROM containing PDF files of the worksheets.
520 . ‡aA workbook for adult literacy learners working with a teacher, tutor or learning partner. This practical tool discusses conflict management and communication techniques in various guises, using worksheets and discussion questions learners can use alone or in groups. Contains a complaints policy template called "Learning in Peace", which promotes equity and safety in literacy programs. Also includes a chapter on workplace rights covering everything from discrimination and harassment to privacy, employment standards, disability rights and health and safety issues. Written at an LBS Level 3/4 (basic to intermediate).
5050 . ‡a1. Communication -- 2. Anger -- 3. Assertiveness -- 4. Understanding Difference -- 5. Your rights at Work -- 6. Working through Conflict -- Recommended Resources
5201 . ‡a"This workbook gives many tips for communicating well and working through conflict. I would use this book with a group of learners to discuss the importance of these skills and practice clear communication and conflict resolution. The other teachers I work with like this book so much that we have ordered one to have available as a college resource." – March 2009 ‡cExemplary Literacy Materials Online Reviews.
5211 . ‡aReading level: Basic (Gr 1-3).
650 0. ‡aReaders for new literates.
650 0. ‡aInterpersonal conflict ‡xPrevention ‡xProblems, exercises, etc.
650 0. ‡aInterpersonal communication ‡xProblems, exercises, etc.
650 0. ‡aConflict management ‡xProblems, exercises, etc.
653 . ‡aConflict resolution
653 . ‡aWorkbooks
653 . ‡aCommunication
653 . ‡aWorksheets
692 . ‡aWorkforce literacy
852 . ‡p2781 ‡h302.22 M66 2006 c. 2 ‡xCopy Type:Book ‡xDate Acquired:20090521143546.0
852 . ‡p4020 ‡h302.22 M66 2006 ‡xCopy Type:Book ‡xDate Acquired:20070713235959.0 ‡xVendor:Grass Roots Press
901 . ‡a109972390 ‡bCabvay ‡c109972390 ‡tbiblio
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