Making it work : a workbook on conflict and communication for adult literacy learners / by Anne Moore.
A workbook for adult literacy learners working with a teacher, tutor or learning partner. This practical tool discusses conflict management and communication techniques in various guises, using worksheets and discussion questions learners can use alone or in groups. Contains a complaints policy template called "Learning in Peace", which promotes equity and safety in literacy programs. Also includes a chapter on workplace rights covering everything from discrimination and harassment to privacy, employment standards, disability rights and health and safety issues. Written at an LBS Level 3/4 (basic to intermediate).
"This workbook gives many tips for communicating well and working through conflict. I would use this book with a group of learners to discuss the importance of these skills and practice clear communication and conflict resolution. The other teachers I work with like this book so much that we have ordered one to have available as a college resource." – March 2009 Exemplary Literacy Materials Online Reviews.
Record details
- ISBN: 097823720X (spiral bdg.) :
- Physical Description: 180 p. : ill. ; 28 cm. + 1 CD-ROM (1 disc : stereo, digital ; 4 3/4 in.)
- Publisher: Guelph, ON : Garlic Press, 2006.
Content descriptions
General Note: | Equity grant. |
Bibliography, etc. Note: | Includes bibliographical references and a CD-ROM containing PDF files of the worksheets. |
Formatted Contents Note: | 1. Communication -- 2. Anger -- 3. Assertiveness -- 4. Understanding Difference -- 5. Your rights at Work -- 6. Working through Conflict -- Recommended Resources |
Target Audience Note: | Reading level: Basic (Gr 1-3). |
Search for related items by subject
Biographical Subject: | Workforce literacy |
Available copies
- 2 of 2 copies available at Decoda Literacy Library. (Show)
Holds
- 0 current holds with 2 total copies.
Other Formats and Editions
Show Only Available Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Holdable? | Status | Due Date |
---|---|---|---|---|---|---|
Decoda Literacy Library | 302.22 M66 2006 c. 2 (Text) | 35410000001313 | General Collection | Volume hold | Available | - |
Decoda Literacy Library | 302.22 M66 2006 c.3 (Text) | 35410000055814 | General Collection | Volume hold | Available | - |
LDR | 02138nam a22003374a 4500 | ||
---|---|---|---|
001 | 109972390 | ||
003 | SITKA | ||
005 | 20150817164135.0 | ||
008 | 070221s2006 onca b 000 0 eng d | ||
020 | . | ‡a097823720X (spiral bdg.) : | |
035 | . | ‡a(CLN)CLNb10163372 | |
092 | . | ‡b428.62 M66 2006 | |
100 | 1 | . | ‡aMoore, Anne, ‡d1958- |
245 | 1 | 0. | ‡aMaking it work : ‡ba workbook on conflict and communication for adult literacy learners / ‡cby Anne Moore. |
260 | . | ‡aGuelph, ON : ‡bGarlic Press, ‡c2006. | |
300 | . | ‡a180 p. : ‡bill. ; ‡c28 cm. + ‡e1 CD-ROM (1 disc : stereo, digital ; 4 3/4 in.) | |
500 | . | ‡aEquity grant. | |
504 | . | ‡aIncludes bibliographical references and a CD-ROM containing PDF files of the worksheets. | |
520 | . | ‡aA workbook for adult literacy learners working with a teacher, tutor or learning partner. This practical tool discusses conflict management and communication techniques in various guises, using worksheets and discussion questions learners can use alone or in groups. Contains a complaints policy template called "Learning in Peace", which promotes equity and safety in literacy programs. Also includes a chapter on workplace rights covering everything from discrimination and harassment to privacy, employment standards, disability rights and health and safety issues. Written at an LBS Level 3/4 (basic to intermediate). | |
505 | 0 | . | ‡a1. Communication -- 2. Anger -- 3. Assertiveness -- 4. Understanding Difference -- 5. Your rights at Work -- 6. Working through Conflict -- Recommended Resources |
520 | 1 | . | ‡a"This workbook gives many tips for communicating well and working through conflict. I would use this book with a group of learners to discuss the importance of these skills and practice clear communication and conflict resolution. The other teachers I work with like this book so much that we have ordered one to have available as a college resource." – March 2009 ‡cExemplary Literacy Materials Online Reviews. |
521 | 1 | . | ‡aReading level: Basic (Gr 1-3). |
650 | 0. | ‡aReaders for new literates. | |
650 | 0. | ‡aInterpersonal conflict ‡xPrevention ‡xProblems, exercises, etc. | |
650 | 0. | ‡aInterpersonal communication ‡xProblems, exercises, etc. | |
650 | 0. | ‡aConflict management ‡xProblems, exercises, etc. | |
653 | . | ‡aConflict resolution | |
653 | . | ‡aWorkbooks | |
653 | . | ‡aCommunication | |
653 | . | ‡aWorksheets | |
692 | . | ‡aWorkforce literacy | |
852 | . | ‡p2781 ‡h302.22 M66 2006 c. 2 ‡xCopy Type:Book ‡xDate Acquired:20090521143546.0 | |
852 | . | ‡p4020 ‡h302.22 M66 2006 ‡xCopy Type:Book ‡xDate Acquired:20070713235959.0 ‡xVendor:Grass Roots Press | |
901 | . | ‡a109972390 ‡bCabvay ‡c109972390 ‡tbiblio |