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Dealing with difficult people : 24 lessons for bringing out the best in everyone
Book
Book
| Call number: | 158.2 B75 2006 | ||||||||
| Publisher: | New York : McGraw-Hill, c2006. | ||||||||
| ISBN: | 007146333X | ||||||||
| Phys. Desc.: | xiii, 108 p. : ill. ; 21 cm. | ||||||||
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1 of 1 copy available at Decoda Literacy Library.
The art of explanation : making your ideas, products, and services easier to understand
Book
Book
| Call number: | 658.45 L44 2013 | ||||||||
| Publisher: | Hoboken, N.J. : John Wiley & Sons, c2013. | ||||||||
| ISBN: | 9781118374580 (pbk.) | ||||||||
| Phys. Desc.: | xxii, 226 p. : ill. ; 21 cm. | ||||||||
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1 of 1 copy available at Decoda Literacy Library.
Communicate with confidence : how to say it right the first time and every time
Book
Book
| Call number: | 651.73 B66 2012 | ||||||||
| Publisher: | New York : McGraw-Hill, c2012. | ||||||||
| ISBN: | 9780071770132 (alk. paper) | ||||||||
| Edition: | Rev. and expanded ed. | ||||||||
| Phys. Desc.: | xvii, 474 p. ; 23 cm. | ||||||||
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1 of 1 copy available at Decoda Literacy Library.
Dealing with conflict : workbook
Book
Book
| Call number: | 650.14 C364 2012 | ||||||||
| Publisher: | Yellowknife : NWT Literacy Council, 2012. | ||||||||
| ISBN: | 9781896472386 | ||||||||
| Phys. Desc.: | 28 cm. 24 p. ; | ||||||||
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0 of 1 copy available at Decoda Literacy Library.
Soft skills for work : workbook
Book
Book
| Call number: | 650.14 C369 2012 | ||||||||
| Publisher: | Yellowknife : NWT Literacy Council, 2012. | ||||||||
| ISBN: | 9781896472393 | ||||||||
| Phys. Desc.: | 28 cm. 60 p. ; | ||||||||
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0 of 1 copy available at Decoda Literacy Library.
Communication skills : instructional resource
E-book
E-book
| Publisher: | Yellowknife : NWT Literacy Council, 2012. |
| ISBN: | 9781896472379 |
| Phys. Desc.: | 1 online resource |
| Electronic resource: | Click to access resource (Decoda Library). |
Communication skills : instructional resource
Book
Book
| Call number: | 650.14 C361 2012 | ||||||||
| Publisher: | Yellowknife : NWT Literacy Council, 2012. | ||||||||
| ISBN: | 9781896472379 | ||||||||
| Phys. Desc.: | 28 cm. 100 p. ; | ||||||||
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0 of 1 copy available at Decoda Literacy Library.
Dealing with conflict : workbook
E-book
E-book
| Publisher: | Yellowknife : NWT Literacy Council, 2012. |
| ISBN: | 9781896472386 |
| Phys. Desc.: | 1 online resource |
| Electronic resource: | Click to access resource (Decoda Library). |
The art and science of dealing with difficult people
Book
Book
| Call number: | 650.13 B76 2011 | ||||||||
| Publisher: | New York : Skyhorse Pub., c2011. | ||||||||
| ISBN: | 9781616083632 (alk. paper) | ||||||||
| Phys. Desc.: | 128 p. : ill. ; 20 cm. | ||||||||
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1 of 1 copy available at Decoda Literacy Library.
The conflict and communication activity book : 30 high-impact training exercises for adult learners
Book
Book
| Call number: | 658.4053 W58 2003 | ||||||||
| Publisher: | New York : AMACOM, c2003. | ||||||||
| ISBN: | 0814471676 | ||||||||
| Phys. Desc.: | ix, 283 p. : ill. ; 28 cm. | ||||||||
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1 of 1 copy available at Decoda Literacy Library.
