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Facilitation Skills

The following items may either be borrowed from the Decoda Library or are available free online.
Results 1 - 2 of 2 (page 1 of 1)
Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood) / Douglas Stone & Sheila Heen.
Communicate with confidence : how to say it right the first time and every time / by Dianna Booher.

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