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The following items may be borrowed from the Decoda Literacy Library.
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Opening doors : a literacy audit tool kit for customer service excellence / developed and written by Terri Peters.
Book
Book
| Call number: | 379.24 P48 2008 | ||||||||||||||||
| Publisher: | Calgary, AB : Literacy Alberta , 2008. | ||||||||||||||||
| ISBN: | 9780920137604 | ||||||||||||||||
| Phys. Desc.: | 1 v. (various pagings) : 30 cm. | ||||||||||||||||
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3 of 3 copies available at Decoda Literacy Library.
Opening doors : [videorecording] . a literacy audit tool kit for customer service excellence / written by Rick Castiglione and Terri Peters; produced by Rick Casatiglione,
Video
Video
| Call number: | DVD 379.24 C37 2008 | ||||||||||||||||
| Publisher: | Calgary, Alta. : Literacy Alberta, 2008. | ||||||||||||||||
| Phys. Desc.: | 1 DVD (30 min.) : sd., col. ; 4 3/4 in. | ||||||||||||||||
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3 of 3 copies available at Decoda Literacy Library.
