Clear communication with clear results : how to start a plain language program where you work

Creason, Donna M., (editor.). Center for Plain Language. (Added Author).

Summary: This book presents the experiences of five organizations in different sectors that created serious programs or initiatives to deliver clear communications. Each case study covers the identifiable problem, specific goals, actions challenges, progress and outcomes. This resource includes a top ten list of guiding principles and a list of plain language and clear communications resources.

Record details

Physical Description: print
57 pages : illustrations ; 28 cm
Edition: First edition May 2016
Publisher: Richmond, VA : Center for Plain Language , 2016.

Content descriptions

General Note:	"Multi-Industry Success Stories: Healthcare, Finance, government, Legal, & Non-Profit" - front cover.
Formatted Contents Note:	Introduction -- A Brief History of the Center -- Top Ten List of Guiding Principles -- Industry: Healthcare -- Industry: Tax Administration -- Industry: Government -- Industry: Professional Services -- Industry: Nonprofit -- Plain Language and Clear Communications Resources -- About the E-Book Project Team.