Book
The art and science of dealing with difficult people
Record details
- ISBN: 9781616083632 (alk. paper)
- ISBN: 1616083638 (alk. paper)
-
Physical Description:
print
128 p. : ill. ; 20 cm. - Publisher: New York : Skyhorse Pub., c2011.
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references. |
| Formatted Contents Note: | Introduction -- Undertand what makes us tick -- Look in the mirror -- Step into their shoes -- Give difficult people a chance -- Use the right tool for the situation -- Develop your skills -- Resolve conflict effectively. |
Search for related items by subject
| Subject: | Psychology, Industrial Interpersonal conflict Problem employees Communication difficulties Communication skills Workplace essential skills |
Available copies
- 1 of 1 copy available at Decoda Literacy Library. (Show)
Holds
- 0 current holds with 1 total copy.
Other Formats and Editions
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Holdable? | Status | Due Date |
|---|---|---|---|---|---|---|
| Decoda Literacy Library | 650.13 B76 2011 (Text) | 35410000045948 | General Collection | Volume hold | Available | - |
