Book
The conflict resolution toolbox : models & maps for analyzing, diagnosing and resolving conflict / Gary T. Furlong.
This book offers eight different models for dealing with different conflict situations. Each model is explained along with when it can be used most effectively and what interventions are most likely to help. Includes case studies, practical tools, and worksheets.
Record details
- ISBN: 0470835176 :
- Physical Description: xiii, 256 p. : ill. ; 24 cm.
- Publisher: Mississauga, Ont. : J. Wiley & Sons Canada, c2005.
Content descriptions
| General Note: | Includes index. |
| Formatted Contents Note: | Chapter One - Introduction -- Chapter Two - Overview of the models -- Chapter 3 - The conflict story -- Chapter 4 - Model #1: The circle of conflict -- Chapter 5 - Model #2: The triangle of satisfaction -- Chapter 6 - Model #3: The boundary model -- Chapter 7 - Model #4: Interests, rights, and power -- Chapter 8- Model #5: The dynamics of trust -- Chapter 9 - Model #6: The dimensions of conflict -- Chapter 10 - Model #7: The social style model -- Chapter 11 - Model #8: Moving beyond the conflict -- Chapter 12 - Conclusion. |
Search for related items by subject
| Subject: | Conflict management. Mediation. Interpersonal conflict. |
Available copies
- 1 of 1 copy available at Decoda Literacy Library. (Show)
Holds
- 0 current holds with 1 total copy.
Other Formats and Editions
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Holdable? | Status | Due Date |
|---|---|---|---|---|---|---|
| Decoda Literacy Library | 303.69 F87 2005 (Text) | 35410000001347 | General Collection | Volume hold | Available | - |
Summary:
This book offers eight different models for dealing with different conflict situations. Each model is explained along with when it can be used most effectively and what interventions are most likely to help. Includes case studies, practical tools, and worksheets.
