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Making it work : a workbook on conflict and communication for adult literacy learners  Cover Image Book Book

Making it work : a workbook on conflict and communication for adult literacy learners

Moore, Anne 1958- (Author).

Summary: A workbook for adult literacy learners working with a teacher, tutor or learning partner. This practical tool discusses conflict management and communication techniques in various guises, using worksheets and discussion questions learners can use alone or in groups. Contains a complaints policy template called "Learning in Peace", which promotes equity and safety in literacy programs. Also includes a chapter on workplace rights covering everything from discrimination and harassment to privacy, employment standards, disability rights and health and safety issues. Written at an LBS Level 3/4 (basic to intermediate).

Record details

  • ISBN: 097823720X (spiral bdg.) :
  • Physical Description: print
    180 p. : ill. ; 28 cm. + 1 CD-ROM (1 disc : stereo, digital ; 4 3/4 in.)
  • Publisher: Guelph, ON : Garlic Press, 2006.

Content descriptions

General Note:
Equity grant.
Bibliography, etc. Note: Includes bibliographical references and a CD-ROM containing PDF files of the worksheets.
Formatted Contents Note: 1. Communication -- 2. Anger -- 3. Assertiveness -- 4. Understanding Difference -- 5. Your rights at Work -- 6. Working through Conflict -- Recommended Resources
Target Audience Note:
Reading level: Basic (Gr 1-3).
Subject: Readers for new literates
Interpersonal conflict -- Prevention -- Problems, exercises, etc
Interpersonal communication -- Problems, exercises, etc
Conflict management -- Problems, exercises, etc
Conflict resolution
Workbooks
Communication
Worksheets
Biographical Subject: Workforce literacy

Available copies

  • 2 of 2 copies available at Decoda Literacy Library. (Show)

Holds

  • 0 current holds with 2 total copies.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Holdable? Status Due Date
Decoda Literacy Library 302.22 M66 2006 c. 2 (Text) 35410000001313 General Collection Volume hold Available -
Decoda Literacy Library 302.22 M66 2006 c.3 (Text) 35410000055814 General Collection Volume hold Available -

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